Software Back-Up Procedure

On the application server, the web application and Windows services are available. To have a backup copy of this information you must access:

1. On the Aranda server make a backup of the folder: %ProgramFiles(x86%)\Aranda.

2. By back-up this folder, you will have the support of:

• Worker and Scheduler Aranda
• AFLS Mapping Engine

3. In the same way, make a copy of the folders:

• %systemdrive%\inetpub\wwwroot\AFLS
• %systemdrive%\inetpub\wwwroot\AssistMe
• %systemdrive%\inetpub\wwwroot\ASSISTMEWS
• %systemdrive%\inetpub\wwwroot\AFLSAPI

4 If you have the default storage provider, in both the AFLS and ASSISTMEWS project, you will find the Uploads folder, this folder has the attachments that are uploaded by users related to work orders.

Database Back-Up Procedure

⚐ Note: Note that the transaction log-based back-up strategy can increase recovery times; Consider other options such as incremental back-ups according to business needs).

The DBA must select the best strategy to be applied. The following are considerations to keep in mind:

1. Keep the database without user access from Aranda applications and services. Do the following:

• Perform a complete Database Backup periodically. (Define this time according to the importance of the stored data to your business.)
• If you are using full recovery mode See Recovery Modes in SQL Server documentation, perform a Back-Up of database transaction logs depending on the amount of data that is modified daily and the importance of the data.