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    Database Cleaning Routines

    Use the scripts listed below to perform a deletion of unnecessary records.

    1. Deleting from the registry rules executed by Aranda SERVICE DESK. Use the finished field to limit the length of time you want to keep/delete. Delete only the data from rules executed for closed cases using the script:

    DELETE FROM ASDK_RULES_EXECUTED_HIST
    WHERE caseid NOT IN (
    SELECT serv_id
    		FROM ASDK_SERVICE_CALL
    		WHERE serv_final_status = 0
    		UNION ALL
    		SELECT inci_id
    		FROM ASDK_INCIDENT
    		WHERE inci_final_status = 0
    		UNION ALL
    		SELECT chan_id
    		FROM ASDK_CHANGE
    		WHERE chan_final_status = 0
    		UNION ALL
    		SELECT prob_id
    		FROM ASDK_PROBLEM
    		WHERE prob_final_status = 0
    ) AND tableid IN (1, 2, 3, 15);
    

    2. Clearing the database error tracking logs.

    TRUNCATE TABLE AFW_SQL_ERRORS;
    

    3. Clearing the database runtime tracking logs.

    TRUNCATE TABLE AFW_SQL_TIMES;S;
    

    4. Clearing runtime tracking logs related to token replacement for claims.

    TRUNCATE TABLE DB_TIMES;
    

    5.Deletion of the history of emails sent by Aranda applications. Use the mail_date_to_send field to limit the period of time that you want to delete from the AFW_MAIL_HISTORY table.