Below are the generalities that must be taken into account for the correct functioning of the Aranda CMDB API.

• Aranda CMDB Web 9.2.1 console compatible version and version of Database 9.5.16.
• Microsoft .NET Framework version 4.7.2 or higher.
• Operations on the API must be performed with users who have the roles assigned from the Aranda administration console SERVICE MANAGEMENT SUITE ASMS.
• Using the API requires available licenses, which will behave the same as if a specialist were logged in on your console. To use the API in integrations, generate a token for a user with a named license assigned. This user must be unique to the integration.
• CI creation using the API follows the same rules as licenses for available CI’s, as if they were created from the console.
• The CI’s registered through the integration will be created in the project in which it is configured in the “Integrations” section of CMDB”.
• The project must have the correspondences between category and type of CI in the Aranda CMDB WEB console.
• Configured categories must have associated states and their respective flow.
• Querying, editing, and creating can be done by the CI ID.
• To make the request to any API, it is necessary to use the integration token generated from the website. For more information, see the Configuring integration tokens
• In multitenant environments, consuming some endpoints can result in the “TenantNotFound” error. In these cases, the header must be sent x-aranda-tenant-alias with the value of the tenant on which the endpoint is to be consumed.