CASE PM-34271-19-201018:

When synchronizing users, companies and specialists, an uncontrolled error occurred that was not recorded in the log.

Adjustments are made in the synchronization process to control the errors that occur when making the connection with the Aranda Service DESK or Aranda Service Management applications. These errors are also reported in the AFLS application log, allowing the process to continue in the event of any failure.