CASE PM-153185-19-202666:

It is evident that, in the latest version of the new AFLS mobile application, a field specialist normally handles an order until it is closed; however, when the application is reloaded, it shows the order in its initial state, although in the web console it is evident that the order was closed and executed successfully. This behavior is corrected only when the cache and data of the application are cleared, at which point the order reflects the correct state.

An update is made to the mobile application so that, both in offline and online management, a process of synchronization and validation of the information regarding the web console is executed, ensuring that the status of the order is displayed correctly.