Subsequent Configurations

1. Associate users with the project (including those with a specialist role)**
2. Create or associate a company with the project and associate users with that company**
3. Associating the company with the service**
4. Associate specialists to the group of specialists**
5. Create Rules**
6. Verify that the project is active**

Note: The project is set by default so that users don’t see requests created in the user console. If you want to activate this functionality go to Blogik User Console > Case creation and in the Visualise Select Requirements.

For the above configurations, you can view the Aranda Manual Service Desk posted on https://arandasoft.com/manuals/wp-content/uploads/2020/03/manual-consola-blogik-es-v6.pdf