CASE PM-36897-19-201117:

An adjustment is made in the service (MAILER) that allows supporting the sending of emails on behalf of third parties, with the basic authentication configured in the mail server for Aranda Service Desk (ASDK).

⚐ Note: Currently Modern Authentication (OAuth 2.0) does not allow sending emails on behalf of third parties, to solve this situation the specialist’s email is configured in the name sender of the email

⚐ NOTES OR ADDITIONAL INSTRUCTIONS:

• Run the “at_8.8.2.exe” file and follow the installer instructions.
  
• The executable file works as an installer and as an update tool for the “ASDK Server Modules” and “Mailer”.
  
• This update applies only to databases in version 8.0.155