author_id |
INT |
Identifier of the user who authored the article |
author_name |
NVARCHAR (510) |
Name of the user who authored the article |
class_id |
INT |
Article Source Type, 0 Internal (Embedded), 1 External (Url) |
closed_date |
DATETIME |
Date the item entered closed status |
content |
NVARCHAR (MAX) |
Article Contents |
created_date |
DATETIME |
Article creation date |
description |
NVARCHAR (510) |
Article Overview |
enable_groups_relation |
BIT |
Last Configuration Setting for Enabling Group Relationships |
group_id |
INT |
Identifier of the specialist group to which the responsible user belongs |
group_name |
NVARCHAR (510) |
Name of the specialist group to which the responsible user belongs |
hit |
FLOAT |
Identify the total number of views of the item |
id* |
INT |
Unique Item Identifier |
identifier |
NVARCHAR (510) |
Alphanumeric code identifying the item |
integration_id |
INT |
Integration record ID related to the item |
interface_id |
NVARCHAR (200) |
Identifier of the source system related to the article, this is given by integration |
is_public |
INT |
Identify whether or not the item is public to the customer (0 = not public, 1 = public) |
keyword |
NVARCHAR (510) |
List of keywords related to the article |
modified_date |
DATETIME |
Last Date of Article Modification |
modifier_id |
INT |
Identifier of the last user who modified the article |
modifier_name |
NVARCHAR (510) |
Name of the last user who modified the article |
note |
NVARCHAR (510) |
Last article related to the article |
previous_status_id |
INT |
Identifier of the previous to the current state related to the item |
project_id |
INT |
Project ID related to the item |
project_name |
NVARCHAR (510) |
Name of the project related to the article |
rating |
FLOAT |
Identify the average grade of the item |
reason_id |
INT |
Identifier of the reason for the current status related to the item |
reason_name |
NVARCHAR (510) |
Name of the reason for the current status related to the item |
responsible_id |
INT |
Responsible user ID assigned to the item |
responsible_name |
NVARCHAR (510) |
Name of the responsible user assigned to the item |
state_color |
NVARCHAR (510) |
Text representing the RGB code of the status color related to the item |
state_final |
INT |
Indicates whether the item reached a final state, (0 = did not reach final state, 1 = reached final state) |
state_id |
INT |
Identifier of the last registered status for the item |
state_name |
NVARCHAR (510) |
Name of the current status related to the item |
title* |
NVARCHAR (510) |
Article Title |
type_id |
INT |
Item model type identifier |
type_name |
NVARCHAR (510) |
Item Model Name |
url |
NVARCHAR (2000) |
If the source of the article is external, it represents the url where the article is hosted |