1. After logging in, log in to the AFLS web console with the role set (administrator, specialist, users).

2. The main menu of AFLS will find sections such as: Configuration, General Configuration and Management, Work Orders, Inventory, Reports, Monitoring, Alerts. When you select a module from the main menu, the information view is enabled with the related management or query information.

The main sections of the main menu are:

Main Menu/AFLS Settings

The CONFIGURATION of the main menu is composed of the following modules:

Modules	Description	icon
Global Settings	In this configuration module, you can make fundamental business modifications, such as changing the map provider, importing GeoJSON data, or enabling or disabling features for field specialists.
Basic Info	In this configuration module, you can update the basic information of the organization.
Means of Transportation	In this configuration module, you can create and manage the means of transport for tracking.
Map Layer	In this configuration module, you can create and manage the layers for the maps.
Location Accuracy	In this configuration module, you can define the precision of the specialist’s location.
Charges	In this configuration module, you can manage the charges for tracking.
Quick Answers	In this configuration module, you can create quick replies for the specialist’s use.
Skills	In this configuration module, you can create the skills for later use in the Services, Specialists, and Specialist Groups modules.
Calendars	In this configuration module, you can define the availability of the provision of services.
Timers	In this configuration module, you can define the time concepts required by the organization.
Models	In this configuration module, you can define the various features common to the services such as: Workflows, Additional Fields, Satisfaction Survey, and Service Level Agreements.
Relations	In this configuration module, you can link or join 2 or more work orders.
Measurement	In this configuration module, you can manage units of measure.
Locations	In this configuration module, you can create locations such as locations, zones, and modes of transportation to distribute the inventory that will be used by specialists.
Additional Fields	In this configuration module, you can set additional fields for customers, mobile users, web users, companies, services, work orders, and location.
Non-working days	In this configuration module, you can define the days on which the specialists who are automatically assigned will not be available to attend to work orders.
Surveys	In this configuration module, you can define the surveys to measure user satisfaction and create survey templates.
Email Templates	In this configuration module, you can customize messages to categories such as surveys, SLS, OLA, UC, and AssistMe.
Assignment Rules	In this configuration module you will be able to customize and address work orders.
Location Accuracy	In this configuration module, you can define the precision of the specialist’s location.
Canals	In this configuration module, you will be able to enable and manage the AssistMe service channel
Alert Management	In this configuration module, you can enable the notifications you want to see in the alert list.
Webhocks	In this configuration module, you can enable notifications in which an application or system sends real-time information on the concurrency of events.
Service Desk	In this configuration module, you will be able to activate and validate the integration with products that generate cases and work orders on the service desk such as ASDKs and ASMS.
Other Applications	In this configuration module, you can activate and validate the integration with external applications.

Main Menu/Administration

The ADMINISTRATION of the main menu is composed of the following modules:

Modules	Description	icon
Service Catalog	In this administration module, you can manage SLA, OLA, and UC service level agreements.
Services	In this administration module you can define the activities to be carried out in a work order management process
Companies	In this administration module you can manage the companies that will provide the configured services.
Clients	In this administration module you can create customers and associate information such as services, channels or inventories.
Suppliers	In this administration module you can create customers and associate information such as services, channels or inventories.
Users	In this administration pack, you can define users with specific roles to manage work orders. User management can be done for unclassified users, web users, and mobile users.
Areas	In this administration module, you can define the zones for the work assignment of specialists.
Event Management	In this administration module you will be able to perform event management for associated processes such as application, bulk uploads, work orders, service desk integration log, service desk integration synchronization and mobile device error log.
Inventory	In this management module, you can define the information of the product(s) that will be used in the operation of the business.

Main Menu/Recurring Administration

The RECURRING ADMINISTRATION of the main menu is composed of the following modules:

Modules	Description	icon
Orders	In this recurring administration module you will be able to manage the different processes of creation, search, cancellation and import of work orders.
Inventory	In this recurring administration module you will be able to manage the different processes such as movements, searches, assignment or return of products, for the subsequent use of the field specialist.
Monitoring	In this recurring administration module, you can search for and track field specialists, customers, and scheduled orders.
Panel de Control	In this recurring administration module you will be able to view the work orders scheduled for the day of the consultation and their status; You will also be able to view the weekly behavior of specialists and the services provided.
Reports	In this recurring management module you can generate four types of reports: order reports, inventory reports, general reports and administration reports.

Main Menu/General Settings

The GENERAL SETTINGS of the main menu is composed of the following modules:

Common Modules	Description	icon
Mail Server	In this Aranda Common configuration module, mail servers are managed.
Directory Services	In this configuration module of Aranda Common, you manage the directory services that can be used by AQM.
External Authentication	This Aranda Common configuration module manages external authentication providers.
Integration Tokens	In this Aranda Common configuration module, you will be able to generate and revoke an integration token, which allows you to consume the AFLS APIs.