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    Add Note to a Case

    Petition Details

    • URI: api/v8.6/item/{id}/{itemType}/note
    • Type: POST

    • Required headings:

    • content-Type: application/json
    • Authorization: TOKEN

    Parameters

    Name Data type Obligatory Description
    Id Text Yes Case ID for the new note.
    itemType Number Yes
    Type of case. The options are:
    1. Incident
    2. Problem
    3. Change
    4. Service Requirement


    Body of the petition

    The request consists of a json array of type field-value with the required parameters. Example:

    {
"Description":"Nueva nota", "IsPrivate":false
}

    Answer

    Error messages

    Code HTTP status Error Message
    400 BadRequest  
    401 Unauthorized  
    500 InternalServerError