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    Getting Assignments from a Case

    Petition Details

    • URL: api/v8.6/item/{id}/{itemType}/tasks
    • Type: GET

    • Required headings:

    • content-type: application/json
    • Authorization: TOKEN

    Parameters

    Name Data type Obligatory Description
    Id Text Yes Case ID to consult.
    ItemType Number Yes
    Type of case to be created. The options are:
    1. Incident
    2. Problem
    3. Change
    4. Service Requirement


    Answer

    In response, it will return a json object, with the following information.

    [
    {
        "AuthorId": 0,
        "AuthorName": null,
        "Behavior": null,
        "CaseType": 0,
        "Description": null,
        "Duration": null,
        "EndDate": "/Date(1577396831300-0500)/",
        "EndDateReal": null,
        "GroupId": 7,
        "GroupName": "Mesa de Servicio Nivel 1",
        "Id": 661,
        "IdByProject": null,
        "IdCategory": null,
        "Name": "CHG-26545-1-322-1",
        "ProjectId": 0,
        "ProjectName": null,
        "ReasonId": null,
        "ReasonName": null,
        "ResponsableId": 3,
        "Result": null,
        "StartDate": "/Date(1577396231303-0500)/",
        "StartDateReal": null,
        "StatusId": 30,
        "StatusName": "Registrada",
        "TypeId": 0,
        "UserName": "Especialista TI"
    },
    {
        "AuthorId": 0,
        "AuthorName": null,
        "Behavior": null,
        "CaseType": 0,
        "Description": null,
        "Duration": null,
        "EndDate": "/Date(1577397638567-0500)/",
        "EndDateReal": null,
        "GroupId": 7,
        "GroupName": "Mesa de Servicio Nivel 1",
        "Id": 698,
        "IdByProject": null,
        "IdCategory": null,
        "Name": "CHG-26545-1-322-2",
        "ProjectId": 0,
        "ProjectName": null,
        "ReasonId": null,
        "ReasonName": null,
        "ResponsableId": 3,
        "Result": null,
        "StartDate": "/Date(1577397038570-0500)/",
        "StartDateReal": null,
        "StatusId": 30,
        "StatusName": "Registrada",
        "TypeId": 0,
        "UserName": "Especialista TI"
    }
]


    Error messages

    Code HTTP status Error Message
    400 BadRequest InvalidCaseId
    400 BadRequest InvalidCaseType
    500 InternalServerError FailureGetTask