Here are some generalities that must be taken into account for the correct functioning of the Aranda SERVICE DESK ASDK API

• Aranda SERVICE DESK Console Compatible Version 8.10.0 Database Version 8.0.61.
• Operations on the API must be performed with users who have the corresponding permissions assigned from Profile.
• Using the API requires available licenses, which will behave the same as if a specialist were logged into the console.
• Creating cases using the API complies with the same licensing rules available as if they were created from the console.