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    Delete Files

    Deletes a file and a temporary file, if it is a temporary the itemId parameter is sent with zero value.

    Petition Details

    • URI: api/v8.6/attachment/delete
    • Type: POST

    • Required headings:

    • content-type: application/json
    • Authorization: TOKEN

    Parameters:

    Name Data type Obligatory Description
    UserId Number Yes User ID
    ItemId Number Yes Case ID
    ItemType Number Yes
    Case Type
    1 = Incident
    2 = Problem
    3 = Change
    4 = ServiceCall
    Filename Text Yes File Name


    Body of the petition

    Example:

    [
{"Field":"itemId","Value":55884},
{"Field":"itemType","Value":4},
{"Field":"userId","Value":471},
{"Field":"fileName","Value":"Captura.PNG"}
]

    Answer

    The service will return a Boolean indicating whether the operation could be performed:

    Error messages

    Code HTTP status Error Message
    400 BadRequest FailureDeleteFile
    400 BadRequest InvalidItemId
    400 BadRequest InvalidItemType
    400 BadRequest InvalidFileName
    400 BadRequest FailureDeletingFile
    404 NotFound NonExistentFile
    500 InternalServerError FailureDeleteFile