Detalles de la petición
-
Uri: /api/v9/item/{ItemId}
-
Tipo: GET
-
Encabezados requeridos:
- content-type: application/json
- X-Authorization: Bearer {token}
Parámetros:
Nombre | Tipo de dato | Obligatorio | Descripción |
---|---|---|---|
ItemId | Número | Si | Identificador del caso |
Cuerpo de la petición
N/A
Respuesta
{
"authorId": 4832,
"authorName": "Especialista 1",
"backgroundColorRgb": "0.174.239", "calendarOlaId": null,
"calendarSlaId": 3,
"calendarUcId": null,
"canClosed": false,
"categoryHierarchy": "Tiempos Cat", "categoryId": 623,
"categoryName": "Tiempos Cat",
"cause": "",
"causeNoHtml": "",
"ciId": null,
"ciName": null,
"closedDate": null,
"commentary": "", "commentaryNoHtml": "", "companyId": 578,
"companyName": "ACT Telematica", "constructionFinalDate": null, "constructionInitialDate": null, "contractId": null,
"contractName": null, "correctActions": null,
"cost": null,
"countFiles": 0,
"currentProgress": 0,
"currentTime": 0,
"customerId": null,
"customerName": null,
"description": "Test postman ", "descriptionNoHtml": "Test postman ", "duration": null,
"effort": null,
"emailOriginationDate": null, "estimatedCost": null, "estimatedDate": null, "estimatedTime": 0,
"finalDate": null,
"finalStatus": 0,
"followUpActions": null, "foregroundColorRgb": "255.255.255", "groupId": 5,
"groupName": "CYS - Desarrollo", "hasMoreInformation": false, "hasSurvey": false,
"haveRisk": false,
"id": 84486,
"idByProject": "RF-84486-19-407613", "impactId": 7203,
"impactName": "[ES] MEDIO", "incorrectActions": null,
"initialDate": null,
"initialStatus": false, "instalationFinalDate": null, "instalationInitialDate": null, "interfaceId": null,
"isClosed": false,
"isFeeAvailable": true,
"isVotingProcess": false,
"itemType": 4,
"itemTypeId": 4,
"itemTypeName": "Service Request",
"itemVersion": 3,
"knownError": null,
"locationId": null,
"locationName": null,
"majorProblem": null,
"modelId": 70,
"modelName": "[ES] Requerimientos PMO (2)", "modifiedDate": 1632254428340,
"modifierId": 4832,
"modifierName": "Especialista 1",
"olaId": null,
"olaName": null,
"openedDate": 1632254058200,
"parentId": null,
"parentIdByProject": null,
"parentItemType": null,
"parentItemTypeId": null,
"parentOpenedDate": null,
"previousStateId": 267,
"price": null,
"priorityId": 9,
"priorityName": "[ES] ALTA",
"priorityReason": null,
"progress": 0,
"projectId": 19,
"projectName": "Soporte - ASC",
"providerId": null,
"providerName": null,
"psoFinalDate": null,
"psoInitialDate": null,
"realCost": null,
"realDate": null,
"reasonId": null,
"reasonName": null,
"receptorId": 6919,
"receptorName": "Duvan Carmona", "recomendations": null,
"registryTypeId": 7199,
"registryTypeName": "[ES] Chat",
"relation": null,
"responsibleId": 4479,
"responsibleName": "Carlos Eduardo Sanchez Parra", "rev": 3,
"riskId": null,
"riskName": null,
"serviceId": 140,
"serviceName": "Prueba Tiempos", "slaId": 1,
"slaName": "Acuerdo Soporte",
"stateId": 267,
"stateName": "[ES] Registrado",
"subject": "Prueba póstman",
"surveyToken": null,
"templateId": null,
"testFinalDate": null,
"testInitialDate": null,
"thirdParty": null,
"type": 4,
"ucId": null,
"ucName": null,
"unitId": null,
"unitName": null,
"urgencyId": 5,
"urgencyName": "[ES] ALTA"
}
Mensajes de error
Código | Estado HTTP | Mensaje de error |
---|---|---|
400 | BadRequest | \r\nNombre del parámetro: Id |
400 | BadRequest | InvalidItemId |
403 | Forbidden | DoNotHavePermissionForThisAction |
500 | InternalServerError | FailureGetObject |