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CHG-58370-19-301588 - Remote Control for Generic Agent Devices

Currently, devices that have the generic agent installed can only monitor the screen, but cannot perform remote control actions from a session in the web console.

Improved functionality is implemented; Starting with version 9.32.0, device control from the console is allowed for devices that have the generic agent installed.

Note:

This functionality applies to devices with android version 8 or higher and in this version it works for Devices that are not in kiosk mode