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    Database connection configuration

    Once the installation of Aranda Virtual Support, proceed to configure the connection strings to the database of the sites and services.

    Configure sites

    To configure the websites, update the value of the connection string, on line 6 inside the files appsettings.json of each site; The default routes are:

     C:\inetpub\wwwroot\agentavs\appsettings.json

 C:\inetpub\wwwroot\arc\recording\appsettings.json
 
 C:\inetpub\wwwroot\avs\appsettings.json

 C:\inetpub\wwwroot\notificationavs\appsettings.json

    Example of how the connection string should look in the appsettings.json

    Keep in mind that the properties must be included Encrypt and TrustServerCertificate and the value is assigned according to the customer’s business rules. View Microsoft documentation


    Configure common services

    To configure the Common and Licensing services, it is done through the Aranda Database Tools v9. To do this:

    1. Run the module and click on the Connection String.


    2. Fill in the requested data.

    • Select the database engine (SQL Server).
    • Give it a name to identify the connection.
    • Record the connection data (database name, server name or IP address, and if required username and password).
    • In case the database port is different from the default port (1433 for SQL Server), the server must be written as servername:port (e.g. ARANDADBSERVER:5555)
    • By default, the “Encrypt” option should be checked to ensure that the connection between the solution and the database is encrypted.


    3. Click the Test to check the connection.


    4. To finish click on the Save to save the connection.


    5. To apply connection strings to installed services, select the previously created connection and click the Apply.


    6. A window is enabled with the list of applications and services available on the server.


    7. Select the appropriate services and click the Apply, If you want to encrypt the connection, check the box Encrypt in the lower-left corner. An alert message may be displayed because encryption is not supported for JSON files.

    8. To finish, click on the Services and start all services.


    ⚠ Important When changes are made to the connection strings of the sites, the application pool associated with the site must be restarted or recycled so that the change is applied immediately.


    9. Once the connection is established, you will be able to access the AVS website where you can start with the configuration of Aranda Virtual Support through the following URL: https://dns_servidor/avs/.