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    Prerequisites

    System Requirements

    The following requirements are defined for the implementation of Aranda Virtual Support in an on-premises installation.

      Web Application Server / Services
    Dedication Dedicated use for AVS (Do not share your usage with other applications)
    Storage - Space Required: Minimum 64GB
    - Unit Type: Solid State Drive (SSD)
    - Partitions: Dedicated partition is recommended for site installation.
    A dedicated partition is recommended for the database (MDF and LDF files)(*)
    * In the case of installation of the solution on the same server where the database resides.
    Processing 4 CPU / 8 vCPU 2.1 GHz or higher.
    Connectivity Gigabit Ethernet network card (1GBps or higher)
    Database Versions: SQL Server 2019, SQL Server 2022
    Editions: Standard (for Test Environments), Enterprise (for Production Environments) and Express (only for Proofs of Concept).
    Licensing: It is recommended that you license the database by Core.
    Collation: SQL_Latin1_General_CP1_CI_AI
    Permissions: User for database creation (DBTools): Fixed role member db_owner.
    Database Service User: Fixed Role Member db_datareader and db_datawriter.
    Execute permissions on the dbo schema
    Operating system Version: Windows Server 2019, Windows Server 2022.
    Edition: Standard or Superior.
    Installation Account: Local and/or domain administrator credentials are required for installation.
    Protocols - The app works with HTTPS only.
    - Websockets must be enabled throughout the network.
    What is required for WebRTC to operate properly.
    Input Ports - The port must be enabled to make use of HTTPS (e.g. 443).
    - Also the port configured for the turn and stun server.
    Update Service The Worker server must be configured in order to reach the site https://download.arandasoft.com/updates and download files.


    ⚐ Important

    • The services Aranda Turn Stun WebRTC Server and Aranda Turn Server Windows Service use the protocols TCP and UDP for the establishment of communication. For this reason, they should not be set up behind WAF or Load Balancers application level (L7), since this type of mechanism blocks or interrupts the traffic required for its proper functioning.


    Additional Requirements

    • Internet Information Services (IIS) 10.0 or higher.

    • Roles

    • File and Storage Services
    *  Storage Services   *  Web Server

*  Common HTTP Features
  
  *  Default Document
  *  Directory Browsing
  *  HTTP Errors
  *  Static Content
*  Health and Diagnostics
  
  *  HTTP Logging
*  Performance art
  
  *  Static Content
*  Security
  
  *  Request Filtering
*  Application Development
  
  *  .NET Extensibility 4.8
  *  APS.NET 4.8
  *  ISAPI Extensions
  *  ISAPI Filters
  *  WebSocket Protocol   *  Management Tools

*  IIS Management Console *  **Characteristics**
    • .NET Framework 4.8 Features
    *  .NET Framework 4.8
*  WCF Services
  
  *  TCP Port Sharing   *  BitLocker Drive Encryption   *  Enhanced Storage   *  Microsoft Defender Antivirus   *  System Data Archiver   *  Windows PowerShell

*  Windows PowerShell 5.1   *  WoW64 Support   *  XPS Viewer *  URL Rewrite Module version 2.1 or higher [See download page](https://iis-umbraco.azurewebsites.net/downloads/microsoft/url-rewrite) *  ASP.NET Core Runtime 6.0.32 Hosting Bundle  [See download page](https://dotnet.microsoft.com/en-us/download/dotnet/6.0)

    ⚐ Note: Before starting the installation of Aranda Virtual Support it is necessary to create the database schema through the Aranda Database Tools v9.

    See the User Manual Aranda Database Tools V9