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    Prerequisites

    System Requirements

    The following requirements are defined for the implementation of Aranda Virtual Support in an on-premises installation.

      Web Application Server / Services
    Dedication Dedicated use for AVS (Do not share your usage with other applications)
    Storage - Space Required: Minimum 64GB
    - Unit Type: Solid State Drive (SSD)
    - Partitions: Dedicated partition is recommended for site installation.
    A dedicated partition is recommended for the database (MDF and LDF files)(*)
    * In the case of installation of the solution on the same server where the database resides.
    Processing 4 CPU / 8 vCPU 2.1 GHz or higher.
    Connectivity Gigabit Ethernet network card (1GBps or higher)
    Database Versions: SQL Server 2019, SQL Server 2022
    Editions: Standard (for Test Environments), Enterprise (for Production Environments) and Express (only for Proofs of Concept).
    Licensing: It is recommended that you license the database by Core.
    Collation: SQL_Latin1_General_CP1_CI_AI
    Permissions: User for database creation (DBTools): Fixed role member db_owner.
    Database Service User: Fixed Role Member db_datareader and db_datawriter.
    Execute permissions on the dbo schema
    Operating system Version: Windows Server 2019, Windows Server 2022.
    Edition: Standard or Superior.
    Installation Account: Local and/or domain administrator credentials are required for installation.
    Protocols - The app works with HTTPS only.
    - Websockets must be enabled throughout the network.
    What is required for WebRTC to operate properly.
    Input Ports - The port must be enabled to make use of HTTPS (e.g. 443).
    - Also the port configured for the turn and stun server.
    Update Service The Worker server must be configured in order to reach the site https://download.arandasoft.com/updates and download files.


    Additional Requirements

    • Internet Information Services (IIS) 10.0 or higher.

    • Roles

    • File and Storage Services
    *  Storage Services   *  Web Server

*  Common HTTP Features
  
  *  Default Document
  *  Directory Browsing
  *  HTTP Errors
  *  Static Content
*  Health and Diagnostics
  
  *  HTTP Logging
*  Performance art
  
  *  Static Content
*  Security
  
  *  Request Filtering
*  Application Development
  
  *  .NET Extensibility 4.8
  *  APS.NET 4.8
  *  ISAPI Extensions
  *  ISAPI Filters
  *  WebSocket Protocol   *  Management Tools

*  IIS Management Console *  **Characteristics**
    • .NET Framework 4.8 Features
    *  .NET Framework 4.8
*  WCF Services
  
  *  TCP Port Sharing   *  BitLocker Drive Encryption   *  Enhanced Storage   *  Microsoft Defender Antivirus   *  System Data Archiver   *  Windows PowerShell

*  Windows PowerShell 5.1   *  WoW64 Support   *  XPS Viewer *  URL Rewrite Module version 2.1 or higher [See download page](https://iis-umbraco.azurewebsites.net/downloads/microsoft/url-rewrite) *  ASP.NET Core Runtime 6.0.32 Hosting Bundle  [See download page](https://dotnet.microsoft.com/en-us/download/dotnet/6.0)

    ⚐ Note: Before starting the installation of Aranda Virtual Support it is necessary to create the database schema through the Aranda Database Tools v9.

    See the User Manual Aranda Database Tools V9