1. If you have the BASDK option configured in the BASDK console Enable password reminder, on the Aranda Helper login screen, the option Recover password.

2. On the Aranda Helper login screen select the option Recover password.

3. In the window Recover Password Enter the username associated with the account.

4. Select the option Remember password. The system will automatically send an email to the address associated with the user, with the steps required to reset the password.

⚐ Note: If the value entered does not match any user, the application generates the alert Invalid User.

5. If your domain settings are different from Aranda, selecting the Recover password in the Aranda Helper application, the Aranda PassRecovery (APR) window is enabled, which will make it easier for the user to manage the password.