CASE CHG-49745-19-301411:
Previously the source for case creation was only from ASMS, therefore a change is made to the Jira connector in AIC to allow case creation also from Jira (Cloud/Server) to ASMS. To enable this functionality, the dataSource inside the Project section of the JSON file. Depending on the value entered in the field dataSource The platform that will create the cases is determined.
The following are the values that can be parameterized in the dataSource.
| Name | Description |
|---|---|
| Both | Both platforms can create and update tickets |
| Aranda | ASMS acts as the source of truth and allows the system to create and update tickets on the Jira Cloud platform. The Jira Cloud platform is only allowed to update tickets in ASMS |
| External | The Jira Cloud platform acts as the source of truth and allows the system to create and update tickets in ASMS. ASMS can only update tickets on the Jira Cloud platform |
For more information on this setting View the manual