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    ASMS Integration - Azure DevOps - Allow Mapping the Specialist Group with the Area Path Field

    CASE CHG-75304-19-301938:

    The enhancement is implemented, to allow mapping the group responsible for the ASMS case with the Azure DevOps Area Path field. This implementation allows you to make use of the Mapper or FieldValue type in the AIC configuration file.

    Additionally, you can map the Azure DevOps Path Area field with the additional fields in the Model section in the AIC configuration file. The following types of additional case fields are related to the “Area Path”

    Additional field types
    Short Text
    List
    Catalog (List)
    Catalog (Tree)

    For additional fields, you will not be able to add the “value” property if it relates to “System.AreaPath”.

    This setting frees up the AreaPath field that was previously used to send the Service and the Case Category. Therefore, the Service and Category are no longer sent to DevOps.

    For more information on this change View the manual