The enhancement is implemented, to perform user search between ASMS and Jira Cloud using the SearchBy parameter.

The searchBy property is OPTIONAL, is only valid for the type “FieldValue” and for the responsible, applicant, and client fields.

This tag allows you to define the property by which the user search will be performed between the ASMS and Jira Cloud platforms; the supported properties are “Email” and “Name”. By default it will search by the “Name” property if the “searchBy” tag is not added.

Email Use Case

For proper use of the “Email” search property, users of the two platforms must have the same email per user. The following is an example of the applicant property with the option to search by “Email”.

{
  "applicant": {
      "type": "FieldValue",
      "key": "Custom.applicant",
      "searchBy": [ "Email" ]
      }
}

Use case by Name

For proper use of the “Name” search property, users of the two platforms must have the same name. The following is an example of the applicant property with the option to search by “Name”.

{
  "applicant": {
      "type": "FieldValue",
      "key": "Custom.applicant",
      "searchBy": [ "Name" ]
      }
}

For more information on this change View the manual