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    Case Creation Configuration

    This utility has the function of creating cases automatically once any of the application’s actions are executed (Key Change, Key Restoration or Account Unlock). To configure the automatic creation of cases from the utilitarian follow these steps:

    • Templates must be created for scheduled actions in BASDK in Settings/Template, according to the types of cases to be created.



    • In the Configuration/Scheduled Actions, create the scheduled actions according to the created templates.

    Note that the scheduled action is executed based on the following wildcards, these must be set in the name of the scheduled action.

    Wild cards

    • SetPassword Actions related to Reset the domain key.
    • ChangePassword Actions related to Domain Key Change.
    • ActiveUser Actions related to unlocking a domain account.


    Scheduled action configuration fields:

    Name: Name of the scheduled action with the corresponding wildcard. Ex: changeKey - SetPassword. Guy: Only once. Execution Time:Any. Run From, To: It must be an expired date for the database to execute the creation of the case only once.


    Example of scheduled action configuration:





    • Adding actions in scheduled actions, once the templates and the scheduled action are configured, the action must be added, in which case it would be:

    Type of Action: Case Creation. Template: Select the template that was configured for the creation of utility cases. Number of cases: 1(In this case it must be one so that only one case is created for each action).


    With this setting when you run actions from Aranda PassRecovery cases are automatically created in ASDK.