When entering the Admin console (APRAdmin), in the Configuration, the administrator will be able to make the following settings:
Options to configure
In this section, the administrator can define, for each configured domain, the following options:
| Field | Description |
|---|---|
| Number of questions | It allows you to configure the number of questions that the user must answer. The value can be between 1 and 15. The questions are predefined and can be viewed in the Security Questions. |
| Token validity time | It allows you to set the token duration time in minutes. Allowed value between 1 and 60. |
| Block app | It allows you to configure the time in minutes during which the application will crash after the user exceeds the number of attempts to answer the questions. Allowed value between 1 and 60. |
| Number of attempts | It allows you to define the number of attempts available for the user to answer the questions. Allowed value between 1 and 10. |
| Case creation | Enables case creation to be triggered in ASDK when a password recovery or change is requested. View Case Creation Settings |
| Domain Policy Validation | Enables domain policy validations for password change in the User Console. |
⚐ Notes:
- Fields marked with (*) are mandatory.
- For the countryside Number of questions, if its value is changed and there are users who already have Q&A registered in the console (APRUsers), these records will be automatically deleted when the new configured value is applied.
- For application lock to work properly, the application and database servers must have the date and time synchronized, as well as the accessing user’s computer.
Users
In this section, the administrator will be able to define the users who will be allowed to self-service (Account Unlock, Change, and Password Reset) in the Business Directory. You can manually associate and disassociate users and also enable the Associate users automatically, so each user in the domain who starts the user application (APRUsers), will automatically prompt you to configure the security questions.
⚐ Notes:
- If a user has already configured their security questions and subsequently disassociates from this section, they will need to repeat the configuration when re-associating.
- It is recommended to inform users in advance about this process to avoid confusion or reports of interrupted access.
- Applied changes are not reflected in active sessions; Users will need to close and reopen the app to properly apply the settings.
The administrator may Clean up security questions registered by a user when necessary. Click on the three dots icon of the associated user and select the option Clean up questions. When performing this action, the user will be prompted to reconfigure their security questions from the console APRUsers On your next access, this functionality is useful in support cases or when responses are suspected to have been compromised.
⚠ Warning: This action will permanently delete the user’s saved replies. Be sure to notify the user before running this procedure.
When the setup is complete, click the Save. If everything has been set up correctly, the alert will be displayed Updated Settings. If not, validate the configuration and try again.