Authentication
| Field |
Description |
| User |
It can have letters and/or numbers. It does not discriminate between upper and lower case letters. |
| Password |
It must be at least 6 characters, cannot be empty, and cannot contain spaces at the beginning or end. |
User Management
Users
| Datum |
Obligatory |
Description |
| Name |
Yes |
It can have printable letters, numbers, and/or special characters and does not differentiate between upper and lower case letters. |
| Username |
Yes |
It can have printable letters, numbers and/or special characters and does not discriminate between upper and lower case letters. |
| Password |
Yes |
It must have 6 characters (default), the number and types of characters depend on the configuration that is made in the Password Policy from the Aranda authentication provider. |
| Repeat password |
Yes |
It must contain the same data entered in the password. |
The other fields are optional.
User Groups New
| Datum |
Obligatory |
Description |
| Name |
Yes |
It can have printable letters, numbers, and/or special characters and does not differentiate between upper and lower case letters. |
| Group Description |
No |
It can have printable letters, numbers and/or special characters and does not discriminate between upper and lower case letters. |
| Group Leader |
Yes |
It can have printable letters, numbers, and/or special characters and does not differentiate between upper and lower case letters. |
Support Management
New Support Groups
| Datum |
Obligatory |
Description |
| Name |
Yes |
It should be between 6 and 80 characters long. It can have printable letters, numbers, and/or special characters and does not differentiate between upper and lower case letters. |
| Description |
Yes |
It should be between 6 and 255 characters long. It can carry printable letters, numbers and/or special characters and discriminates between upper and lower case letters. |
Associate Users
| Column |
Description |
| Name |
It allows you to organize the information in alphabetical order. |
| User |
It allows you to organize the information in alphabetical order. |
| Email |
It allows you to organize the information in alphabetical order. |
| Date of creation |
It allows you to organize the information from the most recent date to the oldest or vice versa. |
| Telephone |
It allows you to organize the information in alphabetical and numerical order. |
Agent Profiles
| Datum |
Obligatory |
Description |
| Name |
Yes |
It should be between 6 and 50 characters long. It does not differentiate between upper and lower case letters. |
| Password |
Yes |
It must be between 12 and 50 characters, it must have at least one number, one uppercase letter, one lowercase letter, and one printable special character. |
