If on-premises deployments of Aranda Virtual Support (AVS) encounter problems when performing any of the following actions:

• Login using external authentication (SAML).
• Managing users or roles in user groups.
• Associating users or user groups with support groups.
• Editing an agent profile.
• Create, edit, or delete external Turn servers.
• Local Turn Server Configuration.
• File storage settings.
• Editing or deleting directory services.
• Editing or deleting an external authentication provider.

You might see the following error:

405 Method Not Allowed

Validate that the feature is not enabled on the application server WebDAV Publishing. If it is active, disable it.