This functionality allows the end user to recover their password through their username or email.

This option allows you to access a form to enter the username or email and proceed to the password recovery

The username must be filled in to recover the password. After entering the information and selecting the Reestablish, a message is displayed to receive mail for password reset to complete the process.

The user must enter their email where they will receive the following notification:

After accessing the link, a form will be displayed to fill out the new password

You must fill in the information of the new password and select the Update Password, a message is displayed indicating that the password was successfully updated

After this, the user can access the platform with the new password.