After logging in, the home screen is displayed with the request log fields:

• Address
• Address Detail
• Additional fields
• List of Services

⚐ Note: Additional fields are displayed when the Configuring Additional Fields for Work Orders In the web console, when there are no additional fields configured, only the options of address, address detail and list of services are displayed.
- 2. The services that are presented to the end user (AssistMe Customer) are those that have been configured from the AFLS console (It should be noted that there are services that are provided in general for all the company’s customers), however, these services must also be configured in the AssistMe channel specifically for its users, in order to enable them in the application.
Additionally, it should be taken into account that if a service is configured but has expired SLAs, the creation of an order for that service will not be allowed, until the dates of the SLAS are changed.