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    Aranda Device Management Installation Guide

    ADM is a solution that manages the organization’s hardware and software computer assets, performing remote monitoring and control tasks. Based on inventory knowledge, you can distribute and keep the software updated on the devices reached.

    Knowledge and access to the installation and update stages of ADM allows the user to define and configure the components necessary for the operation of the application. The guidelines to be taken into account are:


    1. Requirements

    Knowthe basic requirements for the correct operation of the application.

    2. ADM Installation

    Learn the required installation path of the different components and applications that make up ADM device management.

    3. Upgrade

    Identify how to perform functionality component updates in ADM

    Important: To ensure that your application is working properly after an update to the latest version, update the following components:

    • Keep.
    • Discovery Agent (starting with version 9.21.1, the Discovery Agent is automatically updated)
    • Remote Support Viewer (Aranda ADM Utils) or Remote Support Viewer (Aranda Virtual Support Specialist), depending on the version of remote control you are using.
    • End device agents (starting with version 9.21.2, Windows agents are automatically updated)

    ⚐ Note: The latest released version of the Remote Support Viewer (Aranda ADM Utils) is 9.22.0. As of ADM version 9.22.1, no new versions of Aranda ADM Utils will be released; however, the correct operation of future versions of ADM in conjunction with the Aranda ADM Utils 9.22.0 version will be guaranteed.


    ¿Para quién es esta guía?

    This The guide is designed to provide the user with a secure path through the ADM installation, configuration, and update process.


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