1. For more precise searches, in the Mobile ASDK App Portal select the option Filters from the Right Floating Menu.
2. In the window that is enabled, enter the following criteria and click the Accept.
| Field | Description |
|---|---|
| Guy | A list field that allows you to select the type of case to be consulted (Requirement, Problem, Incident or Change). |
| Project | A list field that allows you to select the project |
| State | A list field that allows you to select the status. The list is generated according to the status flow of the selected project. |
⚐ Note:
- The results of the generated query only take into account cases where the session specialist is responsible.
- If you try to register the Status field without selecting a project, the application generates the following alert Please select a project.
- To exit the ‘Filter’ screen, click on the Behind.
3. When you select the Accept, redirects to the Case Search where a list of cases organized by the global ID of the case in relation to the configured criteria(s) is displayed.
If the query does not generate results, the following message is displayed in the watermark in the application portal: No results.