Aranda SERVICE MANAGEMENT ASMS is a console for mobile devices that allows the specialist to manage requests.

Among the functions that the specialist can perform are:

1. Editing requests: Allows you to add attachments, notes, and modify additional fields.

2. Change of State: Allows you to manage the application workflow.

3. Request Routing: Allows you to assign the request to another specialist within the same specialist group or another group.

4. Reassignment of requests- Allows you to reassign one or more requests to another specialist.