The following sections describe the permissions that must be granted to the Aranda Virtual Support Workstation agent.

Accessibility Permit

This permission must be granted from the system preferences, selecting the option Security and privacy. If this permission is not activated, it will not be possible to take remote control.

Full Disk Access Permission

This permission must be granted from the system preferences, selecting the option Security and privacy. This permit is required for the proper functioning of the Agent.

Screen Recording Permission

This permission must be granted from the system preferences, selecting the option Security and privacy. This permission is required to allow remote takeover and store the visual record in the audit.