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    Approvals

    In this section, you can view the end-user approvals.



    1. In the AssistMe mobile console, on the My Portal taskbar, select the Notifications.



    This option shows the cases or requests in approval status created in a list and allows you to access their details to perform the vote.



    2. When entering an approval, you will be able to view the additional fields, history, attachments, and approval detail.




    Options Description
    1. Approve This option will approve the case and switch to the configured state.
    2. Reject This option will reject the case and change to the configured state.






    3. When there are no pending approvals for the user, a watermark is displayed:



    4. After voting a message confirming the vote will be displayed, when reloading the approval the approval will not be displayed in the list.