Configure remote management based on the installed ADM architecture.

Configuration Options

There are two options for configuring remote management, depending on the available network architecture:

Outbound connection (recommended)

This is the method for agents whose point is to the Conserver or Repserver. Devices send the information to a notification server, without the Repserver or Conserver requiring a direct connection to them. This avoids exposing inbound ports on the devices.

Communication is done using WebSockets, establishing a persistent bidirectional connection between the ADM agent and the notification server.

For this configuration, agents must have unrestricted access to the https://Dominio/repserver/Notificationmessage URL, which applies regardless of whether the agent is pointed to Repserver or Conserver.

⚐ Notes:

• Remote administration is only supported on secure sites with HTTPS protocol.
• Remote administration requires TLS 1.2 or TLS 1.3 communication to be enabled. For security, older versions of TLS are not supported.

Incoming Connection (LAN, Alternate)

When the on-premise architecture does not allow the outbound connection to be applied due to the aforementioned access restrictions, remote management by inbound connection can be configured.

⚐ Note: This option is less recommended: it requires opening port 9025 (TCP, UDP) on the agents for the Repserver or Conserver, as appropriate, to establish the connection to the device, and it requires that the ADM components be located on the same LAN network.

Required Ports and Permits

1. Please read carefully the required ports and permissions from the following link depending on the ADM installation architecture and the connection type for remote management (inbound or outbound connection) mentioned above for the following ADM components, before moving on to the next point:

• ADM Agent Onpremises Architecture
• Repserver Notification Server

Required Ports and Permits

Configuring the database according to the type of connection

For the Outbound connection, update the EnableServerNotification to true:

SELECT * FROM afw_settings WHERE sett_key = 'EnableServerNotification'

UPDATE afw_settings SET sett_value = 'true' WHERE sett_key = 'EnableServerNotification'

For the Incoming Connection (LAN), update the parameter to false:

UPDATE afw_settings SET sett_value = 'false' WHERE sett_key = 'EnableServerNotification'

⚐ Note: In the detail view of the devices inventoried by ADM, you can view the device information with Remote Administration