ADM uses Aranda’s common licensing service to authorize users to enter to the console and control the purchased licenses, among other operations.

This is a Windows service that is usually created automatically by the product installer.

Once the user uploads their purchased licenses from the console, the common Licensing must remain on the same machine, otherwise the licenses loaded they will be lost.

If your application server is located in a virtual machine, it will be recommends that you install the Common Licensing Service on a physical machine, because when you restart virtual machines there is a high probability that the hardware brand will change and the service incorrectly assumes that he was transferred.

Check with the vendor for details on server deployment.