Here field specialists will be able to create new orders by entering the requested information:

Creating a new order from the mobile console

⚐ Note: The specialist will only be able to view this functionality if it is previously enabled from the web console on the Global Settings. If specialists are already logged in, you need to log out and log in again to view the functionality on the device.

⚐ Note: The services that are displayed for the creation of a new order must have been enabled by the administrator in the Services.

Operation in my name

This functionality manually calls the assignment engine to know when and when the session specialist can attend to the work order to be created.

Assigning New Order to Session Specialist

Operation to another specialist

It calls the assignment engine to know the date and time when the other specialists belonging to the user’s vendor in session can attend to the work order.

Assigning a new order to another specialist

When you create a new order, the system checks for any of the following situations:

Without coverage, i.e., the address entered is not within the coverage area for your care:

No provider available, i.e. the selected area and services cannot be served by any provider:

⚐ Note: This functionality is only available online.