Relations

Actions on a work order

Depending on the stage in which the service is, the following actions will be enabled on the mobile console for the specialist to execute according to the case:

This action allows you to view the orders with which a relationship was established, either succession or bond.

Succession: means that you need to execute one work order before executing another. For example, an execution order and a monitoring order can be defined. The monitoring order (a person visiting the specialist’s work in the field) can only be made after the first one is executed.
Link: It means that orders are related, no matter the order in which they are served. The relationship is established mainly to have traceability. For example, a specialist makes a control visit and reports that maintenance must be done. The maintenance order is linked to the control order.

Relationship by link