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    Understanding Changes to AVS9

    Note: It is crucial to install this agent version to ensure compatibility with chat functionality, as older versions of the agent may not be supported.

    For this release, the following adjustments were made:

    • Service-related issue is fixed ArandaStunWebRTCServerService in deployments on-premises, the service will correctly apply the settings defined in the turn-server.toml.
    • Optimized login loading of the Aranda Virtual Support website.
    • Password control is enabled at the time of authorizing a support session, avoiding accepting without filling in the field.
    • The sidebar of the AVS website configuration options is adjusted.
    • Device licensing is improved.
    • Adjusting the translation of roles.
    • The notification server is optimized; The new route to validate the site is <dominio/notificationavs>.
    • A Parameter that allows customization the duration of the support session. Customization must be done in the database, applying an insert command (INSERT) as the example shown below.

      Example configuration for a duration of 30 minutes:

          INSERT INTO AFW_SETTINGS
          (sett_key, sett_application_id, sett_value, sett_description, sett_project_id)
          VALUES(N'ArcSupportExpirationTime', 36, N'30', N'Authorization Session Expiration Time for Support', NULL);
      
    
      Applying the above command will also affect the duration of the remote.