At the remote control socket

• When the specialist moves between the viewer and the other windows of the device with Alt + Tab, the Alt key is activated on the workstation device and all keyboard and mouse actions fail (typing text, clipboard actions, double-clicking a file to open it, etc.). To disable this keyboard function, press the Alt key.
• When the specialist first takes remote control of a workstation where the agent is running in “run-only” mode without administrator permissions, the file explorer opens in the agent’s temporary folder.