• When entering a device via RDP (Azure Virtual Machine or a Physical Machine) and simultaneously taking remote control through the AVS application, the screen may fail. In that case, the RDP screen cannot be minimized; if the screen has this condition, the AVS viewer will not display the device image and the connection will be lost.
• When taking remote control of a device with another remote control application open, AVS is not guaranteed to work 100%.
• Two specialists cannot take remote control of a device simultaneously, as it generates intermittency in the viewfinder screen.

Notes:

• Automatic agent update requires the services of the common.
• The recording storage provider, the agent update storage provider, and the path of the site where the installer repository is located must be configured in the configuration database of the multitenant environment.

• AVS is released with common version 9.7.2.21
• AVS is released with Common Services version 9.7.2.21
• AVS is released with database version 9.5.38

IMPORTANT!

Remember that in joint installations between Aranda products, the same compatibility of the Common version must be