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    Additional Notes or Instructions
    • When entering a device via RDP (Azure Virtual Machine or a Physical Machine) and simultaneously taking remote control through the AVS application, the screen may fail. In that case, the RDP screen cannot be minimized; if the screen has this condition, the AVS viewer will not display the device image and the connection will be lost.
    • When taking remote control of a device with another remote control application open, AVS is not guaranteed to work 100%.
    • Two specialists cannot take remote control of a device simultaneously, as it generates intermittency in the viewfinder screen.

    • AVS is released with common version 9.7.2.18
    • AVS is released with database version 9.5.34

    IMPORTANT!

    Remember that in joint installations between Aranda products, the same compatibility of the Common version must be