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    Understanding Changes to AVS9

    Note: It is crucial to install this agent version to ensure compatibility with chat functionality, as older versions of the agent may not be supported.

    For this release, the following adjustments were made:

    • The initial version of the on-premise installer of Aranda Virtual Support (AVS. Server.Installer.9.6.0).
    • Enables the functionality to configure special password policies from the authentication provider Aranda in the Directory Services section. This functionality only applies to users who are created locally in the Aranda directory.
    • A task is implemented that changes to an idle state workstations that have not reported to the notification server for more than an hour.
    • The column is added Version in the device table, which helps identify the version of the agent installed on the workstation (versions prior to the released one will be shown blank).
    • Added functionality lock (Take Remote Control - Request Authorization) in the support session while connecting for file transfer.
    • Adjusting the translation of roles.