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    Pre-configuration in Aranda Service Management

    From the Aranda Service Management Management Console (ASMSAdministrator), create two new users and assign them the roles described below.

    User Role User Type
    WhatsApp Manager -> wmanager • Teams configuration Specialist
    WhatsApp Client -> wclient • TeamsClient Specialist


    • If the customer is making use of the services of the Production Bot provided by Aranda in the arandasoft.com domain, they do not have to make any further prior configurations in Aranda Service Management and can advance to the Configuring the Bot Environment.
    • If the customer has their own implementation of the bot, they must do the following:

    1. Enter the server where the Aranda Service Management application is installed.

    2. Go to the user console installation path (usually C:\inetpub\wwwroot\ASMSCustomer) and once there, locate the file called Web.config

    3. Open the file with a text editor and locate the following line:

    <add name="Content-Security-Policy" value="form-action 'self'; frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com *.arandasoft.com">
    



    4. Enter the DNS of the environment or appservice where the bot is hosted. Example:

    <add name="Content-Security-Policy" value="form-action 'self'; frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com *.arandasoft.com *.dnsambiente.com">
    

    5. Save the changes and restart the IIS.


    Note: Each time you perform an update to the Aranda Service Management ASMS product, you must perform these configurations.