For the correct functioning of the Bot, the client must have:

• An App created in your Meta Developer account (This document explains how to do the basic creation and configuration of this app.)

  It is the responsibility of the customer to assume the costs related to the use of WhatsApp and/or Meta services, without generating any commitment with Aranda Software.

  Aranda Software will not provide access or service contracts related to WhatsApp.

  Know the terms and conditions and identify the costs associated with using the service. If you have specific questions about costs, please refer to the following link https://developers.facebook.com/docs/whatsapp/pricing/
  

• Aranda Service Management minimum version 9.4.1.30 with database 9.5.30, as an Aranda cloud service, or on-premise installation.
  
• A named user in Aranda Service Management for the connection to the Bot.
  
• The Aranda environment that connects to the Bot must be under a public domain with a secure protocol (SSL/https) mandatory.
  
• Connection (via the Internet) to the domain “arandasoft.com”.
  
• Users in the Database must have the mobile phone number (MOBIL) stored with the country code, for example, for Colombia 573333003030 and this number must be unique per user.
  
• Users in the Database must have a unique email account.