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    Configuring the Aranda Virtual Agent Service

    Aranda Virtual Agent

    To configure the Aranda Virtual Agent service, do the following:

    1. Go to the following link: https://albi.arandasoft.com/


    2. Enter the following data in the requested fields and click Enter:

    Field Description
    URL del BackEnd https://servidoraranda/ASDKAPI/
    Version V8
    User TEAMS MANAGER (tmanager) user
    Password TEAMS MANAGER user password
    Corporate Email Customer Corporate Email (usuario@dominio)


    3. The following pop-up window will appear:


    4. Enter the following data in the requested fields and click Create:


    Field Description
    Name Name that identifies the connection.
    URL del FrontEnd USDKV8 console URL.
    URL del BackEnd ASDKV8 API URL.
    Version V8
    User TEAMS CLIENT User (tclient)
    Password TEAMS CLIENT User Password.
    Corporate Email Customer Corporate Email (usuario@dominio)
    Active Check the box.

    5. The following window will appear with the configuration made:




    Note: When connections are already configured, the login must be made using the USDK Backend URL of the connection that is active for the domain. If the URL of any connection other than the configured one is entered, the following message will be displayed: