1. Launch Power Automate.

2. Create a new flow.

3. Select a trigger:

4. Find the connector Aranda Service Management and select one of its features:

Handling JSON files in Power Automate

1. The API provides the additional fields as an array, to use their values and execute operations with these additional fields you can use a JSON adapter or reader provided by Power Automate:

Find the adapter Data Operation and select the JSON File Analysis, as shown below:

2. In the window that is displayed, add the schema corresponding to the additional fields provided by the API:

{
    "type": "array",
    "items": {
        "type": "object",
        "properties": {
            "fieldId": {
                "type": "integer"
            },
            "nameField": {
                "type": "string"
            },
            "fieldType": {
                "type": "string"
            },
            "values": {
                "type": "array",
                "items": {
                    "type": "string"
                }
            }
        },
        "required": [
            "fieldId",
            "nameField"           
        ]
    }
}

3. To filter or search for additional fields, you can chain the Filter Matrix of the connector Data Operation: