Get Configuration Item

To get the configuration item details using the connector Aranda Service Management Consider the following steps:

1. Get the Nombre o Serial del elemento de configuración (enter the CMDB environment for ).

2. Select the function Get configuration item

3. Enter the required value:

Name or Serial CI

You will get the following answers:

Name	Identifier	Guy	Description
Additional Fields	additionalFields	Array	Additional case fields, depending on the retrieved case
Acceptance date	acceptDate	Date	Acceptance Date
Asset tag	assetTag	Integer	Asset tag
Bar code	barCode	String	Barcode
Brand ID	brand/id	Integer	Brand identifier
Brand name	brand/name	String	Brand Name
CI ID	Id	Integer	Configuration item ID
CI Name	Name	String	Configuration Item Name
CI type	type	String	Configuration Item Type Name
Category ID	category/id	Integer	Category identifier
Category name	category/name	String	Category Name
Cost center ID	costCenter/id	Integer	Cost center ID
Cost center name	costCenter/name	String	Cost Center Name
Created date	createdDate	Date	Date of creation
Date of delivery to the company	checkinDate	Date	Date of delivery to the company
Description	Description	String	Case description
Impact ID	impact/id	Integer	Impact Identifier
Impact	impact/name	String	Impact Name
Initial date of responsibility	responsibilityDate	Date	Initial date of liability
Interface ID	interfaceId	String	Interface ID
License number	licenseNumber	String	License number
Manufacturer ID	manufacturer/id	Integer	Manufacturer Identifier
Manufacturer name	manufacturer/name	String	Manufacturer Name
Measure unit ID	unit/id	Integer	Unit of Measure Identifier
Measure unit name	unit/name	String	Unit of Measure Name
Measure unit value	unitSize	String	Unit of Measure Value
Model ID	model/id	Integer	Model identifier
Model name	model/name	String	Model Name
Modified date	modifiedDate	Date	Date Modified
Price	Price	number	Price
Projects	projects	Array	Projects associated with the configuration item
Provider ID	provider/id	Integer	Provider Identifier
Provider name	provider/name	String	Provider Name
RFID	RFID	String	RFID
Reason ID	reason/id	Integer	Change reason identifier
Reason name	reason/name	String	Change Reason Name
Responsible ID	responsible/id	Integer	Identifier of the controller
Responsible name	responsible/name	String	Name of the person in charge
Risk ID	risk/id	Integer	Risk identifier
Risk name	risk/name	String	Risk Name
Serial	serial	String	Serial
Status ID	state/id	Integer	State ID
Status	state/name	String	State Name
Version	Version	Integer	Version

Additional Fields

For the additional fields, a JSON is presented with the following structure:

{
    "additionalFields": [
        {
            "fieldId": 0,
            "fieldType": "",
            "nameField": "",
            "values": [
               ""
            ],
            "valueDetails":{
                "id": 0,
                "value": ""
            }
        }
    ]                
}

Where:

-fieldId: Id of the additional field.
-fieldType: Additional field type.
-nameField: Name of the additional field.
-Values: Additional field value, the values it returns are similar to those entered when a record is created or updated, this value depends on the type of field, for more information see: Additional fields
-valueDetails: Corresponds to the detail of the list or catalog type fields:

Id: Corresponds to the system ID for the catalog value.
value: Corresponds to the name or label of the catalog value.

To operate the connector you can make use of the properties shown below:

Using the integrated action: