View support sessions

1. Log in to the AVS website with a user with a Support Administrator or General Administrator role, select the option Support Sessions from the main menu. In the information view, you can view the list of support sessions grouped by data such as name, user, email, device, user status, device status, support session status, and expiration date.

2. In the information view of the support sessions, you will have information management and organization actions available. AVS Web Environment Information View

Delete support sessions

3. To delete a support session, in the information view, select one or more records from the list of existing support sessions and select the Eliminate to clear the associated information.

4. You will then receive a successful removal message.