The general administrator from the AVS Web console will be able to configure the following transversal modules:

1. Users

In this module of Aranda Common you will be able to configure the users in charge of the administration, support, configuration of infrastructure resources and the support of the workstations (Specialists).

The user management process in AVS is performed by users with the General Administrator role.

For more information, please refer to the User Management ↪.

2. User groups

In this module of Aranda Common you will be able to configure and manage user groups to perform the assignment of roles in a more efficient way.

For more information, please refer to the Group Management ↪.

3. Licenses

Aranda Virtual Support allows you to manage the licenses acquired and associate them with the devices required to carry out an adequate management of the organization’s remote support processes.

For more information, see the License Management ↪.

4. Directory Services

In this Aranda Common module, you can configure the reCAPTCHA security and directory services that can be used in the Aranda Virtual Support application, such as the LDAP lightweight directory access protocol, which allows you to configure the connection to other business directories, or the Azure Active Directory directory service.

Through the internal provider Aranda, you will be able to configure the specifications for password policies for Aranda access.

For more information, see the Management Directory ↪ Services.

5. External authentication

In this Aranda Common module you can define the external authentication providers, which follow the SAML (Security Assertion Markup Language) standard to perform user authentication in the application.

For more information, see the Authentication Provider ↪ Management.