1. After selecting the support group on the AVS website, in the Users section, click the Associate users, which enables the window where you can view and add the required users for the defined group.

2. The list of associated users is organized by data such as name, username, email, date of creation, telephone and status (active or inactive).

3. In the associated users view, you will have information management and organization actions available. AVS Web Environment Information View. It does not apply to filter by status.

Manage users

4. To add one or more users to a support group, select the search field Associate users, when doing so, all users registered in the system are displayed:

5. Select one or more user records and click the Associate.

6. To remove a user from a support group, select one or more records from the list of users and click the Eliminate: