Table for creating detailed records for a particular AFLS service.
Data model

Fields
Field |
Type |
Description |
ola_id |
INT |
OLA (Operating Level Agreement) identifier: Contract that defines the internal technical relationships that are necessary in the company providing a service to support the agreed SLAs |
proj_id |
INT |
The identifier of the project to which the particular service relates. |
serv_active* |
BIT |
Field to identify if the service is |
serv_base_cost* |
DECIMAL |
Field for defining the base cost of a service |
serv_calendar_id* |
INT |
An identifier used to associate the service with a specific calendar. |
serv_create_enable_by_specialist* |
BIT |
Dialing to identify if the service is applicable for creation by specialists |
serv_default* |
BIT |
Default Service Assignment Field |
serv_description* |
NVARCHAR (MAX) |
Field where the service description is entered |
serv_execution_time* |
INT |
A field where the maximum time it can take for a service to run is recorded |
serv_id* |
INT |
Primary key of the table with service ID. |
serv_is_priority_or_emregency* |
BIT |
Boolean field used to mark the service as priority or default |
serv_is_provide_all_ci* |
BIT |
Dialing to identify if the service is applicable for all CI Configuration Items |
serv_model_id |
INT |
Model identifier associated with the service. |
serv_name* |
NVARCHAR (200) |
Field where the service name is stored |
serv_provider_assignment_type* |
INT |
Service Assignment Type: DirectAssignment = 1 –> Work order is assigned to a vendor directly given by the AFLS algorithm during its creation. PublicDistribution = 2 –> The order(s) that have this type of service will enter the list of available orders so that any provider that meets the appropriate conditions can take them. |
serv_subject_default |
NVARCHAR (200) |
Subject default value for the service |
serv_time_planning* |
INT |
Field for recording planned time of service execution |
serv_type* |
INT |
Type of service: 0 - Mandatory 1- PointToPoint, 2- Standard |
sla_id* |
INT |
Compo where the identifier of the particular service level agreement is recorded. |
uc_id |
INT |
UC Identifier (Underpinning Contract): This is a formal contract between an IT service provider and a third-party provider. |
Primary Key
References